An
attorney's relationship with a client calls for the highest
degree of privacy. Addressing the threat to an attorney's
confidentiality of a computer with malicious code is therefore
essential. There is a common perception that a computer is secured with
the use of a firewall and virus protection program. Not so. The 2001
CSI/FBI Computer Crime and Security Survey of IT professionals reported
only twenty-five percent of the respondents thought their
companies' computers were not compromised during the last
year, even with their almost universal use of proper security
technologies. Most attorneys lack the resources of large companies and
firms to address sophisticated computer issues. Microsoft itself has
been the subject of several well-publicized intrusions into its
network, and a Congressional subcommittee flunked sixteen federal
agencies on their computer security efforts, including the Department
of Defense and the Nuclear Regulatory Commission. The typical small
attorney's office should do better?
While the sophistication of computer attacks has been increasing, the
automation of freely available hacking tools has resulted in a
reduction in the knowledge required of the hackers. Hacking tools can
allow remote operation of a computer with all the privileges that the
computer operator has, including file searches, alterations and export
to an anonymous site. The use of monitors to record each keystroke
negates many encryption efforts. Email scanning programs review all
passing email looking for passwords on any attached network. Password
cracking programs intelligently guess passwords. These programs
typically alter the computer to remove evidence of their presence.
Viruses can be more than merely annoying. Opening an infected Word
document, for example, activated the Melissa virus and emailed fifty
infected copies of any Word document subsequently opened with the same
template. The liability for such disclosure of a client’s
correspondence is frightening. The code could have taken even more
destructive actions had the author so chosen. A fault in Excel and
PowerPoint 2000 and XP is typical in allowing an attacker to take
without warning any action available to the user if a particularly
malformed file is opened. This fault is probably present in earlier
versions of these programs but Microsoft is no longer testing or fixing
security flaws in programs they consider obsolete.
Computer security is a complex technical subject and a security audit
by a qualified consultant is often worth the cost. There are
assessments that all data users should undertake to determine what is
to be protected and what the risks are. A survey of these issues and
links to assessment forms can be found at http://www.eweek.com/article/0,3658,s%253D25132%2526a%253D17878,00.asp.
Since computer security is an ongoing process, it is useful to review
Microsoft's The Ten Immutable Laws of Security at http://www.microsoft.com/technet/columns/security/10imlaws.asp,
which is available as a screen saver to give a persistent reminder. For
a cursory examination of a system's weakness, a number of
vulnerability scans are available. Most require a technical
interpretation, but a free look can be had at http://www.securityspace.com/smysecure/index.html.
While we are a profession with ethics, some of our clients or our
clients' adversaries are not. Hacking is available for hire.
An attorney wants to know if his files have been exposed and to be able
to show reasonable protective steps as a liability defense for any
negligent disclosure. A properly configured firewall and regularly
updated virus protection program for all computers are necessary but
not sufficient. Programs should be monitored for upgrades and those
upgrades installed. This should be done to all computers since often a
network has been compromised by first compromising an
'unimportant' computer which itself contains no
interesting data. This is then used as a base for further attacks.
Applications that are no longer supported, like Office 97, should be
replaced since their security flaws are not fixed. Unknown files should
not be opened, and unknown executables should be especially avoided.
Passwords should not be simple, and should be regularly changed. All
data should be regularly backed up and kept where the computer itself
cannot delete it. While few systems can withstand a determined attack
by a professional, most attacks do not rise to that level. The
vulnerabilities that are most often exploited have been well publicized
and have known, readily available fixes. The failure to implement those
fixes can easily rise to the level of negligence or malpractice